FAQ

What is the difference between the Idrostar NT and the SweatStop DE20 machines?

The Iontophoresis machines can all be used for the hands, feet, and the underarms area, however the main differences between them are:  

  • The DE20 comes with carbon electrodes and sponge covers to treat the hands and feet. 
  • The Idrostar NT comes with two stainless steel electrodes and two plastic grills to treat the hands or feet. 
  • The Idrostar NT also has an option for a range of pulse types from 50% to 90% pulses. 

The choice on these units is preference, all models are excellent for hyperhidrosis. 

Is there a warranty on the iontophoresis machines?

A 2-year warranty is available on all iontophoresis machines. Please note that this warranty does not extend to the following: 

  • Battery  
  • Any Accessories  
  • Charger 

I’m allergic to aluminium / aluminium chloride what can i use?

IXAL aluminium free roll-on is an effective antiperspirant that is gentle to the skin. It is based on a patented formulation that does not contain aluminium chloride which means it works without causing skin irritation. Please be advised that the IXAL is only suitable for the underarms and people with hyperhidrosis.

I have a metal implant or plate, can I have iontophoresis treatment?

If the metal implant is not in the path of the current or in the immediate treatment area then there is no problem having iontophoresis treatment. For example, if the implant was in your leg and you were treating your hands, the current is not going to pass through your legs, so there is no problem. You would not however be able to treat your feet, as this would be a contra-indication. We do advise removing all jewellery around the areas of treatment.

For more information please contact us.

How many treatment sessions will I need?

You should follow the instructions with your machine but the usual treatment schedule is to have seven sessions of treatment on days 1, 2, 4, 7 , 10, 15 and 22.

The treatment takes 20 minutes for the hands and 30 minutes for the feet.

That should bring the sweating under control. Maintenance treatments are then required as soon as you start to feel the sweating return which can be anything from a few days to a few weeks.

What is the best way to use antiperspirant?

Antiperspirants are best applied at night-time to clean dry, sweat-free skin. It can be washed off in the morning and then can be reapplied but the night time application is considered the most effective.

If the skin is wet then it will cause irritation.

Best antiperspirant for hyperhidrosis / excessive sweating

You should look for a product containing aluminium chloride.

Roll-ons for the underarms, lotion for the face and sprays for
everywhere else such as back, hands, feet.

How do antiperspirants work?

The precise way they work is not known but it is thought that the metals in the antiperspirant mix with the sugars in the sweat and cause the tubes leading form the sweat glands beneath the skin to be blocked.

Which Antiperspirant strength should I choose?

We understand that excessive sweating is a serious issue, but we approach it with a hint of humour as we help you find the right solution. Laughter can be a valuable tool in facing tough challenges, and we're here to offer our expertise and a friendly smile to support you along the way.

Sweatstop antiperspirants - your arsenal against sweatocalypse!

With four strength levels, we've got you covered whether you're facing a light sprinkle or a full-blown downpour. Because when it comes to battling perspiration, we believe in being over-prepared rather than underdressed!

Lost in the sweaty wilderness? Fear not! Consult our whimsical guide below to uncover the perfect strength for your perspiration predicament

SweatStop Strength Body Area Exercise Intensity Dampness of Clothes I Sweat...
Sensitive Face, Under Arm Casual stroll/light exercise Clothes feeling lightly damp, like the aftermath of a brief drizzle Like a marathon runner in a hot tub
Forte Under arms, Body, Head, Back Moderate exercise Clothes feeling moderately damp, like walking through a light rain shower Like a snowman in summer
Forte Plus Under arms, Body, Back High-intensity exercise Clothes feeling noticeably damp, like walking through a rainstorm Like a bear in the Sahara
Forte Max Hands, Feet Extreme exercise Clothes are thoroughly soaked, like getting caught in a torrential downpour Like a popsicle in the desert

what is the best way to apply antiperspirants?

To get the best results from an antiperspirant, you should apply it at night-time (prior to bed) to clean, dry skin so that it can work overnight when sweating is at its least.

If your skin is wet when applying an antiperspirant, it might cause burning and discomfort.

You should apply the antiperspirant every evening for the first week or two, then it usually only needs to be applied every few days to keep your sweating under control.

How do SweatStop® Antiperspirants work?

Sweatstop antiperspirants are applied directly to the skin to fight perspiration and odour. They contain aluminium chloride salts which inhibit perspiration by blocking the sweat glands. The level of sweating should reduce after only 2-3 applications, in normal cases, but to get the best results it is important to follow the instructions.

Does Iontophoresis treatment work if I have soft water in my area?

Research suggests that treatment using tap water alone yields a success rate of 85% for the hands and feet and 70% for the underarms. Iontophoresis treatment is more successful using hard water. Bottled water with a high mineral content is also a good option to use, instead of tap water from soft water areas.

What is Hyperhidrosis

Hyperhidrosis (Excessive Sweating) is a medical condition characterised by excessive sweating beyond what is necessary to regulate body temperature. People with hyperhidrosis may sweat profusely even when the body doesn't need cooling. This condition can affect various parts of the body, including the palms, feet, underarms, and face.

There are two main types of hyperhidrosis these are:

Primary focal hyperhidrosis

This type typically affects specific areas of the body, such as the palms, soles of the feet, underarms, and face. It usually begins during childhood or adolescence and may have a genetic component.

Secondary generalized hyperhidrosis

This type is less common and usually involves excessive sweating throughout the entire body. It can be caused by underlying medical conditions such as diabetes, menopause, thyroid problems, or certain medications.

Hyperhidrosis can be socially and emotionally distressing, impacting a person's quality of life and self-esteem. Treatment options include prescription antiperspirants, medications, iontophoresis (a procedure that uses electrical currents to block sweat glands temporarily), botulinum toxin injections (Botox), and in severe cases, surgery to remove sweat glands.

For more information on hyperhidrosis symptoms and other forms of treatment Visit Hyperhidrosis UK

Discover How Iontophoresis Revolutionises Sweat Treatment

This technology works by directing a small current through the skin, effectively neutralizing the connection between the nerves and the sweat glands. In nearly all cases, this effectively treats excessive sweating!

Studies have shown that iontophoresis machines are very effective in the treatment of excessive sweating.

For more information on hyperhidrosis symptoms and other forms of treatment Visit Hyperhidrosis UK